Lutz Real Estate Investments LLC Privacy Policy

This privacy policy (the “Privacy Policy” or “Policy”) of Lutz Real Estate Investments LLC (“Company,” “we,” “us,” or “our”) describes our privacy practices regarding personal information we collect, including from persons (“you” or “your”) who access our property’s RentCafe Resident Portal website or our related mobile applications that may be available for download (collectively, the “Site”).

To access the Privacy Policy of RentCafe, please visit: https://www.rentcafe.com/apartments/privacypolicy.aspx.

Purpose

The purpose of this Privacy Policy is to inform you about:

• The types of personal information we gather about you, including personal information gathered when you visit the Site
• Personal information we may receive from third parties or affiliates in addition to that online information
• How we may use that information
• Whether we disclose that information to anyone
• The choices you have regarding our use of, and your ability to correct, the information

This Policy does not cover information that is exempted from privacy policy notification requirements, including information about employees, contractors, job applicants and information processed exclusively in the context of a business person acting in a business capacity.

Children’s Privacy

The Site is not intended for children and Company does not knowingly solicit or collect personal information on the Site from children under the age of 13.

If Company learns that a child under the age of 13 has submitted personally identifiable information to Company through the Site, it will take reasonable measures to:

• Delete such information from its records
• Not use such information for any purpose (except where necessary to protect the safety of the child or others, as required by law, or as may otherwise be required by law)

Your Consent and Policy Changes

PLEASE READ THIS ENTIRE PRIVACY POLICY CAREFULLY. By using the Site, you expressly consent, without qualification, to the collection, use and disclosure of information, including personal information, as described in this Privacy Policy.

If you do not agree to the terms of this Privacy Policy, you are not authorized to use the Site.

Company may amend this Privacy Policy from time to time. We will:

• Post those changes on the website or update the Privacy Policy date
• In certain cases, notify you via email or by a notice on our website

Personal Information Collected in the Past 12 Months

We collect, process and store various types of Personal Information. “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

It does not include de-identified or aggregate information, or public information lawfully available from governmental records.

Personal Information We Collect May Include:

• Name
• Email addresses
• Postal addresses, postal codes
• User Internet Protocol (IP) addresses
• Social security/insurance number, driver’s license number
• Prior addresses, monthly rent paid at prior residences
• Employers, job titles, income
• Telephone numbers
• Credit card information, bank account information and routing numbers
• Date of birth, gender, age, marital status
• User name and password (if registered)
• Emergency contact information
• Information about your pets
• Information about your vehicles including license plate numbers
• Biometric information or biometric identifiers (if using self-guided tour or identity verification)
• Smart device/door activity (if using Smart Home/Home IQ devices)
• Other information necessary to provide quality services
• Use of the Site and communication preferences

Your Personal Information may be retained for as long as you use the Site or our services, and longer if required by law, litigation, or investigations.

We do not and will not sell your Personal Information.

How We Collect and Share Your Personal Information

We may collect and share Personal Information with third parties:

• To comply with legal obligations
• When required by law or governmental authorities
• To detect/prevent fraud or security issues
• To respond to emergencies
• With contracted service providers
• To protect rights, property, safety of the business, third parties, or the public

Biometric data may be shared with technology providers for identity verification.

We may share information in connection with business transfers (sale, merger, etc.).

Use of Cookies and Other Technologies

We may use cookies and similar technologies to customize content and track usage. Cookies may store personal information. We also use:

• Lead/Marketing Attribution
• Google Analytics (see Google’s privacy policy)

You can manage cookies through your browser settings. Blocking cookies may limit Site functionality.

Email and Text Management

You can manage marketing emails/texts via account settings or unsubscribe links. Transactional/administrative messages will continue.

Third-Party Websites

This Privacy Policy applies only to information collected by us. It does not cover linked third-party websites.

Accessing, Reviewing and Changing Your Information

Account holders can update most contact information via their Account Profile. For assistance or broader access requests, contact us below. We may require identity verification.

Personal Information of Minors

We do not knowingly collect information from minors under 16 except when provided by parents/guardians for rental purposes. We do not sell minors’ information.

California Residents’ Rights (CCPA)

If the CCPA applies, California residents may request:

Right to Know / Disclosure

• Categories of personal information collected
• Sources of collection
• Business/commercial purposes
• Categories of third parties shared with
• Specific pieces of information collected
• Categories sold (if any) and to whom
• Categories disclosed for business purposes

Right to Deletion

We will delete covered information upon request, subject to exceptions.

Note: We do not respond to “Do Not Track” browser signals.

Accessibility

We are committed to accessibility. Contact us to report barriers or make requests.

Acceptable Use

You agree not to modify, reverse engineer, decompile, or tamper with the Site or related software/hardware.

Contacting Us

If you have questions about this Privacy Policy or your Personal Information, contact us at:

• Phone: (517) 526-3037
• Email: [email protected]
• Mail: Attention – Lutz Real Estate Investments LLC
  380 N Old Woodward Ave Ste 120
  Birmingham, MI 48009